Privacy policy

At Rang Jah USA, we ensure your information is secure with us. We make sure to protect your personal information and secure your shopping experience. This Privacy Policy outlines how Rang Jah (“Rang Jah," "the Brand," "we," "us," "our," "company") collects your data when you visit our website. It also includes how we use and protect your data when you visit our website or purchase from it. By using our website, you agree with the terms given below.

1. Information We Collect

Personal Information

When you visit or purchase on Rang Jah, we collect some personal information. This information is important for processing your orders, keeping you updated, and improving our services and customer support. Here's the data we collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (credit card information or other payment gateways, etc.)

Non-Personal Information

Rang Jah can also collect non-personal data to enhance your shopping experience. The non-personal information may include your IP address, browser type, version (chrome, edge, Firefox, etc.), device information, referring website, or how you used our website. We use different methods to collect this information, such as cookies or other technologies. This helps us to analyze trends, and our website increases user experience.

2. How We Use Your Information

Rang Jah can use your information for the following purposes:

Order Fulfillment: We use your personal information to process your order and deliver it to your location. This includes shipping the products to the address you shared with us. Moreover, we will also notify the processing by sending you notifications on the contact info you shared.
Customer Support: We may also use your personal information to answer your queries and communicate with you regarding your orders. We can also use it for effective customer support.
Marketing Communications: We can also use it to update you on deals and discounts by sending promotional emails and newsletters.
Website Improvements: We may use your non-personal information to understand how our website responds to customer actions, identify bugs, and increase your browsing experience. This helps us to analyze site performance, improve navigation, fix technical issues, and enhance overall customer satisfaction.

3. How We Protect Your Information

Rang Jah employs industry-standard security measures to protect your data. We encrypt your payment and sensitive data using SSL (Secure Socket Layer) technology. Moreover, we process your transactions through trusted and secure payment processors. No one can access your information other than the person with authority. Furthermore, we monitor our systems regularly to fix bugs and maintain security.

4. Sharing Your Information

Rang Jah does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third parties who help us fulfill, process, or deliver. Deliveries third-party service providers are bound by a contract with us and handle your information securely.
Legal Compliance: We can or may disclose your information if it is required by law, regulation, or for any legal process. Additionally, we can share your information to protect the rights and safety of Rang Jah, our customers, or others.
Business Transfers: If Rang Jah merges with another business, acquires, or sells assets, we can transfer your information to the new company. This is so you can continue getting regular updates and the latest information.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us enhance your browsing experience. Cookies are not harmful and do not contain any confidential information. Some cookies help enable you to transact, while others help Rang Jah offer the best web experience.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality, such as logging in and managing your cart. They allow you to sign in easily and access your account information, make payments, and view history.
Performance Cookies: To track website performance and usage patterns. To record the time spent, products and web pages you have visited are viewed. This helps us make the site more user-friendly and make necessary changes.
Marketing Cookies: To deliver relevant ads and promotions according to your interests. Besides, cookies also help to load the website as fast as possible.

You can manage or turn off cookies through your browser settings. Note that disabling cookies may impact your experience on our website.

6. Third-Party Links

Rang Jah's website may include third-party links like payment gateways and social media platforms. This Privacy Policy applies only to Rang Jah, and if you follow links that direct you to other channels and websites, you should review their privacy and security policies. We are not responsible for the privacy of other sites. Therefore, you must review their policy before providing any information.

7. Your Rights

You have the following rights concerning your data:

Access and Update: You can access, update, or delete your data or information. Moreover, you can also request that your information be copied and transferred to a third party (under special circumstances).
Data Deletion: You can request to delete your data from the website's database by contacting Rang Jah through the Contact Us section.
Opt-Out: We may send you emails and promotional offers from time to time. You can unsubscribe from marketing communications at any time. If you opt out, we can still share your non-promotional information, such as the processing of orders, order status, etc.
Restrict Processing: You can limit how we use your data in certain situations. You can ask us to stop or restrict the processing of your data.

To exercise your rights, please get in touch with us at [contact email address].

8. Children's Privacy

Our services are not for Children under 13, and we do not collect any personal information from them. If you are a parent or guardian who has provided us with a child's information, you can contact us to request the deletion of this information. According to this Privacy Policy, we do not “share” or "sell" personal information of children below 13.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically due to some changes in our code of conduct and for legal and regulatory reasons. We will notify you of any changes in the privacy policy on our website with the effective date.

10. Contact Us

If you have any queries or concerns or want to know more about our policy and practices, you can contact Rang Jah at:

Email: support@rangjah.us
Phone: +16315782093
Mailing Address: Office A 1773 W Trindle Rd, Carlisle, PA 17015

Please read this Privacy Policy carefully to understand our best practices. You acknowledge that you have read the policy and will continue using our website and services.